BUILT IN
You can do this yourself
A single Rich Menu, greeting messages, keyword auto-replies, broadcast to everyone, and basic coupon cards. If this covers you, do not hire anyone.
NI—03 · LINE OA & LIFF
LINE OA that does
what the settings screen cannot
Multi-state Rich Menus, LINE Login, LIFF applications and chatbots that read from your real database — built on the account you already have.
Where standard LINE OA stops
The account settings screen has a ceiling
Plenty of what brands want is available without us. We will tell you when that is the case.
NEEDS API
This is where we come in
Menus that change per member tier, login linked to your customer database, forms that write to your system, and chatbots that answer with live data.
THE TEST
How to tell which you need
If your answer depends on who is asking — their tier, their balance, their order status — the built-in tools cannot do it.
What we build
Five things worth the custom work
01
Multi-state Rich Menus
A new follower, a silver member and a gold member each open a different menu. The menu also changes during a campaign and switches back when it ends.
02
LINE Login and account linking
Tie a LINE user to the customer ID you already have, so history follows the person rather than the device.
03
LIFF applications
Full pages inside LINE for registration, receipt upload, booking or checkout — with your branding, not a generic form.
04
Chatbots with real answers
Order status, point balance, nearest branch. Pulled live from your system, not a scripted reply that ages badly.
05
Segmented broadcasts
Send to members who bought in the last 30 days, or who have points expiring this month, instead of blasting the whole list.
Frequently asked
What clients ask before starting
Do we need a Verified or Premium account?
A verified account helps with trust and search visibility inside LINE, but the API work does not require Premium. We will tell you honestly whether the upgrade is worth it for your use case.
Can you work with our existing LINE OA?
Yes. We work inside the account you already have, so followers and history stay intact. You give us developer access rather than handing over the account.
What does it cost to run each month?
LINE charges by message volume under its own pricing tiers, separate from our fee. We estimate your monthly cost during scoping so there are no surprises after launch.
Can it connect to our website or ERP?
Yes, where an API exists. LINE becomes the front end and your existing system stays the source of truth — we do not duplicate your database.
How long does it take?
Six to ten weeks for a typical build, depending on how many LIFF pages are involved and how quickly we get access to the systems we need to connect to.
Who maintains it afterwards?
Content, menus and campaigns are yours to manage. Code changes and new features are covered by an annual support agreement or billed per request.
Start here
Tell us what
you need
You don't need a finished brief. Tell us roughly what you want to run, when it should launch, and any budget range you have in mind. We'll tell you what's required by law, what it takes, and whether you need us at all. Assessment is free.
I'm interested in
Lucky draw permit
Membership system
LINE OA
SMS / E-mail
Rewards
Event
Not sure yet
Call us · free consultation
+66 83 555 1569 Mon–Fri 09:00–18:00 ICT. You'll speak to the team doing the work, not a call centre.We reply within one business day, or call us directly on the number above.